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AI adoption slows job growth in call centers and entry-level roles across developed markets.

Market News
19 Aug 2026
CNBC
View Source
Bearish
pluang ai news

Goldman Sachs reports that AI adoption, now at 15-20% in developed economies, is slowing employment growth in industries like call centers, software publishing, and consulting. The impact is strongest in the U.S., Germany, and Australia, with call center jobs down significantly below trend. Entry-level workers face the greatest pressure, showing notable declines in job growth due to AI automation. While AI-related hiring challenges are evident, they remain concentrated in specific sectors and roles, suggesting a targeted rather than widespread labor market disruption.

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