EPAM launches AI-powered ServiceNow tools to boost development speed and cut costs by up to 50%.

EPAM Systems announced new AI-driven capabilities for ServiceNow development, showcased at Knowledge 2026 in Las Vegas. These tools, built on Anthropic's Claude Code, are already in production and help accelerate configuration, defect resolution, and feature delivery, improving development efficiency by up to 35% and support by around 50%. EPAM aims to reduce costs and speed up enterprise platform innovation, offering solutions like automated documentation, issue fixes, and upgrade support. This marks a significant step in applying AI to real-world enterprise software development, with demonstrations available at the event.