NAD supports Spectrum's 'Free Internet Forever' claim but urges clearer disclosure of terms.

The National Advertising Division (NAD) upheld Spectrum's claim that customers can receive free high-speed internet forever by purchasing and maintaining four mobile lines. However, NAD recommended that Spectrum clearly disclose key terms, such as the requirement to switch or port some lines from other carriers and potential installation fees. This decision follows a challenge by AT&T, highlighting the need for transparent advertising to ensure consumers understand the full offer. Spectrum has agreed to comply with NAD's recommendations.