CVS Health was honored with a Gold award for Enterprise AI and a Silver award for Customer Experience AI at the 2026 Stevie Awards. The Gold award recognized CVS's advanced AI systems in predictive modeling, clinical authorization, and claims orchestration, which enhance healthcare efficiency and accuracy. The Silver award acknowledged their ethical and innovative use of AI in customer experience through the Agentic Twins predictive engine, improving personalized patient interactions. These awards highlight CVS Health's leadership in deploying responsible, large-scale AI to improve healthcare outcomes and operational performance.
Aetna's latest survey shows U.S. healthcare providers' trust in payers increased to a score of 6.1 from 5.4, reflecting improved perceptions of payer reliability and communication. Providers highlight technology's role in reducing administrative task...
CVS Caremark announced a global settlement with the Federal Trade Commission (FTC) resolving all litigation related to rebate practices, pharmacy network contracting, and vertical integration. The agreement ends ongoing investigations and allows CVS ...
