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Bank of America reinstates ServiceNow with Buy rating, $130 target, citing AI-driven workflow growth potential.

Analyst Insights
18 May 2026
24/7 Wall Street
View Source
Bullish
pluang ai news

Bank of America has reinstated coverage of ServiceNow with a Buy rating and set a price target of $130, highlighting the company's strong position as an AI beneficiary in enterprise workflow software. Despite a 36% drop in ServiceNow's stock year-to-date, the firm believes its Now Platform is well-positioned to capitalize on autonomous AI agents managing IT, employee, and customer workflows. This contrasts with Salesforce, which received an Underperform rating, as Bank of America views ServiceNow's workflow moat as more durable. ServiceNow's recent financials show strong revenue growth and increasing AI monetization, supporting a bullish outlook despite market volatility and valuation concerns.

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