
American Express has introduced new AI training programs and scholarships aimed at helping small businesses integrate practical AI skills into their daily operations. Partnering with nonprofits Generation and Scholarship America, the initiative offers courses in English and Spanish worldwide and provides up to $1,000 scholarships for U.S.-based small business employees to pursue AI certifications. This effort reflects a broader shift where small businesses prioritize practical financial tools and flexible credit features over mere credit approval, signaling new opportunities for issuers to compete on product design and value.