American Water has enhanced its online payment platform, MyWater, to accept Apple Pay, Google Pay, Venmo, PayPal, and PayPal Credit for bill payments and Auto Pay enrollment, aiming to simplify payment for customers. The company continues to offer multiple payment methods including mail, phone, and in-person options, with a $1.95 transaction fee for online payments. Additionally, American Water provides financial assistance programs for customers facing hardships, ensuring affordable access to water services. This move supports customer convenience and financial relief amid varying payment preferences and economic challenges.
American Water is investing in workforce development through programs targeting high school students, college interns, and adults seeking careers in the water sector. Initiatives include summer camps, internships, and training partnerships that provi...
The Ada Water Treatment Plant in Bluefield, West Virginia, received the 25-year Directors Award from the Partnership for Safe Water for its long-term commitment to providing high-quality drinking water. This recognition highlights the plant's consist...
California American Water and Sonoma County Fire District completed projects reducing wildfire risk around water facilities in Sonoma County. The efforts included clearing flammable vegetation near critical infrastructure like water storage tanks and...
West Virginia American Water has launched its 2026 Firefighting Support Grant Program, offering up to $1,000 to local fire departments and emergency agencies for equipment, training, or critical needs. Since 2013, the program has awarded 185 grants t...
Indiana American Water is constructing a new 1.5-million-gallon elevated water tank in Noblesville's Innovation Mile to support rapid local growth. This project is part of a $15 million investment including water storage, booster station upgrades, an...
