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American Express targets growth through agentic commerce with AI-driven service and security innovations

Market News
25 Mar 2026
PYMNTS
View Source
Bullish
pluang ai news

American Express is focusing on agentic commerce—a new shopping trend driven by AI—to drive growth by enhancing service, security, and purchasing power for consumers and merchants. The company is collaborating with AI firms to facilitate AI-assisted transactions and plans to release a developer kit to integrate its payment services into agentic commerce platforms. Additionally, American Express is expanding its commercial services with new products and solutions, aiming for significant portfolio growth in 2026. In 2025, the company reported a 10% revenue increase to $72 billion, with strong card spending growth led by Millennials and Gen Z consumers.

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