American Express announced it will extend purchase protection to transactions made by customers' registered AI agents through its new Amex Agent Purchase Protection program. This service safeguards eligible cardholders from charges caused by AI agent errors, provided the purchase intent is authenticated. The company also introduced the Agentic Commerce Experiences (ACE) developer kit, enabling developers to integrate Amex cards and services into AI-powered commerce securely. This move aims to build trust and security as AI-driven transactions become more common, positioning American Express as a leader in the evolving agentic commerce landscape.
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