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Amazon expands free returns with 10,000+ U.S. drop-off points including FedEx Office locations

Market News
25 Mar 2026
PYMNTS
View Source
Bullish
pluang ai news

Amazon has expanded its free returns program to over 10,000 drop-off points across the U.S., now covering 80% of customers within five miles of a location. This expansion includes 1,500 FedEx Office locations, part of a new partnership aimed at simplifying returns by allowing customers to drop off unpackaged items with a QR code for easy scanning and shipping. The program also involves other partners like Whole Foods, The UPS Store, Kohl’s, and Staples, enhancing convenience and reducing shipping costs. This move aligns with Amazon’s broader strategy to improve logistics and compete with shipping giants while enhancing customer experience in returns and delivery services.

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