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ServiceNow boosts revenue and profit with AI-driven hybrid pricing, raising 2026 revenue forecast to $15.7B.

Analyst Insights
03 Jun 2026
Seeking Alpha
View Source
Bullish
pluang ai news

ServiceNow is accelerating growth by adopting AI and shifting to a hybrid pricing model that combines seat- and usage-based fees, allowing more flexible revenue streams. Half of its new deals are now non-seat-based, supporting upselling and breaking traditional revenue limits. The company reported a 130% year-over-year increase in spending on its AI product Now Assist, and it raised its full-year 2026 revenue guidance to $15.7 billion, a 21% increase from the previous year. Despite higher valuation compared to Salesforce, ServiceNow's strong product retention and AI-driven growth position it well for long-term success in the SaaS market.

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