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Aetna launches Mental Health On Demand for instant access to licensed clinicians starting 2027

Others
28 May 2026
PRNewsWire
View Source
Bullish
pluang ai news

Aetna, part of CVS Health, announced the launch of Aetna Mental Health On Demand, a service starting in 2027 that offers members aged 13 and older real-time access to licensed mental health clinicians via chat, phone, or video. This service aims to simplify mental health care access by providing immediate support, crisis management, and personalized care plans, supported by AI tools to enhance clinician focus. Additionally, Aetna uses advanced predictive tools to identify members with acute mental health needs for proactive care management. The initiative addresses the widespread unmet need for mental health treatment and aims to improve outcomes and reduce hospitalizations.

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