Aetna, part of CVS Health, announced the launch of Aetna Mental Health On Demand, a service starting in 2027 that offers members aged 13 and older real-time access to licensed mental health clinicians via chat, phone, or video. This service aims to simplify mental health care access by providing immediate support, crisis management, and personalized care plans, supported by AI tools to enhance clinician focus. Additionally, Aetna uses advanced predictive tools to identify members with acute mental health needs for proactive care management. The initiative addresses the widespread unmet need for mental health treatment and aims to improve outcomes and reduce hospitalizations.
Aetna's latest survey shows U.S. healthcare providers' trust in payers increased to a score of 6.1 from 5.4, reflecting improved perceptions of payer reliability and communication. Providers highlight technology's role in reducing administrative task...
CVS Caremark announced a global settlement with the Federal Trade Commission (FTC) resolving all litigation related to rebate practices, pharmacy network contracting, and vertical integration. The agreement ends ongoing investigations and allows CVS ...
