Aetna, a CVS Health company, has standardized 88% of its prior authorization volume and approves over 95% of eligible requests within 24 hours, surpassing industry goals. The company also processes 83% of authorizations in real time and has eliminated over 1 million provider calls through automation. Aetna is the first national payer to combine medical and pharmacy prior authorizations into single reviews, improving efficiency and patient experience. This reform aims to reduce delays and simplify access to care for patients and providers.
Aetna's latest survey shows U.S. healthcare providers' trust in payers increased to a score of 6.1 from 5.4, reflecting improved perceptions of payer reliability and communication. Providers highlight technology's role in reducing administrative task...
CVS Caremark announced a global settlement with the Federal Trade Commission (FTC) resolving all litigation related to rebate practices, pharmacy network contracting, and vertical integration. The agreement ends ongoing investigations and allows CVS ...
