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Troubleshooting guide

Blocked when Clicking Crypto Send

You’re trying to send crypto through the Pluang app, but the app does not allow you to send it. 

✅ Possible Causes:

  • Cause 1: You cannot click Send button and cannot input the authenticator code

🛠️ Step-by-Step Solution:

  1. Step 1: You have to set up an authenticator first to be able to send crypto.

  2. If the issue persists: Contact Pluang Care (tanya@pluang.com)