What are the conditions that cause my withdrawal status to be In-Progress?
Let's look at some of the conditions:
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Withdrawals are made during “down time” on the Bank’s side, which is generally between 22.00-05.00 WIB. It takes a maximum of 1x24 hours.
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Withdrawal of funds with a large nominal value of ≥250,000,000 because it must go through the RTGS/SKN route. It takes a maximum of 1-2 business days.
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There is an intermittent network problem from the sending bank side. It takes at least 1x24 hours. Usually occurs at certain banks.
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Withdrawals that are made without prior investment. It requires further verification and the estimated process is 1-3 business days.
Please wait until your funds are received in your bank account or you can also contact us again, if you still have not received the withdrawal of funds until the estimated time.